The Den Lennie Show
Strategic insights for production company owners ready to scale past $250K. We talk about systems, profitability, and sustainable growth. #JFDI
The Den Lennie Show
Why Your Best Client Just Left (And The 3 Moves That Keep Them). EP #386
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Den Lennie
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Season 7
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Episode 386
Your biggest clients will always leave. The mistake most video business owners make is assuming loyalty lives with one person.
In this episode, I break down a real client loss triggered by a resignation and show why this happens even when your work is strong.
You will learn:
- Why client loss is structural, not personal
- The three relationship layers that protect revenue
- How champions leaving exposes hidden risk
- Simple moves to client-proof your business
If you want clients that survive change, this episode will give you the framework.
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